Merzbacher's SMS Privacy Policy
Effective Date: 1/1/2025
1. Introduction
Merzbacher's respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose information when you sign up for SMS communications from us.
2. Customer Consent
By opting into our SMS messaging program, you provide your express consent to receive text messages from Merzbacher’s at the phone number you provide. These messages may include order updates, promotional offers, and other relevant communications.
3. Brand Registration
Messages will be sent from Merzbacher’s, our registered brand, ensuring transparency and recognition for all communications.
4. Messaging Plan
When you opt-in, you will receive periodic SMS messages related to our bakery offerings, promotions, and customer service updates. Message frequency may vary but will be stated at the time of opt-in.
5. Customer Prompts & Opt-In/Opt-Out
To subscribe, customers must opt-in by explicitly agreeing to receive messages from Merzbacher’s.
You may opt-out at any time by replying "STOP" to any message received. Upon doing so, you will no longer receive SMS communications from us.
For support or more information, reply "HELP" to any message or contact us at [Insert Contact Email/Phone Number].
6. Message Contents
Messages sent from Merzbacher’s may include, but are not limited to:
Order confirmations and updates
Promotional offers and discounts
New product announcements
Customer support messages
7. Message and Data Rates
Message and data rates may apply depending on your wireless carrier plan. Merzbacher’s is not responsible for any charges incurred by your carrier.
8. Data Collection & Usage
Merzbacher’s collects and stores your phone number and message preferences only for the purpose of delivering SMS communications. Your information is never shared or sold to third parties.
9. Privacy Policy & Terms of Service
For more details about how we collect, use, and protect your information, please review our full Privacy Policy at [Insert Privacy Policy Link] and our Terms & Conditions at [Insert Terms & Conditions Link].
10. Changes to this Policy
Merzbacher’s may update this SMS Privacy Policy periodically. Any changes will be posted on our website, and continued use of our SMS services constitutes acceptance of these changes.
11. Contact Information
For questions about this policy or our SMS messaging program, please contact us at: orders@merzbachers.com or 215-298-9141.
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Pete Merzbacher
Founder, Head Baker
215-298-9141 ext 6
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